BD
Bongani D
1 reviews | Active since Feb 2018
30 Apr 2019, 09:23
NO SECURITY AT SOUTH HILLS
At South Hills Lifestyle estate , the security is so bad, there is no intercom as promised and security guards just opens the gate for anyone without even asking any questions and registering the visitor. Tenants safety is real at risk as there are unprofessional security guards working there. The management clearly does not care about their tenants but only care about the rent they receive every month end.
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Replies (5)
Afhco Property Management's replyOfficial
30 Apr 2019, 09:42Dear Bongani, Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. Your query/request has been escalated to executive/portfolio managers and is receiving highest and urgent attention. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards,
Afhco Property Management's reply30 Apr 2019, 09:42
Official
Dear Bongani, Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. Your query/request has been escalated to executive/portfolio managers and is receiving highest and urgent attention. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards,
BD
Bongani D's updateReviewer Update
03 May 2019, 09:34Nothing has changed besides being given orange stickers to be placed on our windscreens to show that we are reside in the complex. The entrance has two paths but only one path is used for tenants and visitors which is total not acceptable. One path should be for tenants and other one for visitors only, all boom gates should be fixed. Visitor's cars disc should be scanned and their drivers license. The intercom should be used if there is a visitor. Afhco should take tenants serious as most of the things that tenants signed for on the lease are not delivered.
BD
Bongani D's update03 May 2019, 09:34
Reviewer Update
Nothing has changed besides being given orange stickers to be placed on our windscreens to show that we are reside in the complex. The entrance has two paths but only one path is used for tenants and visitors which is total not acceptable. One path should be for tenants and other one for visitors only, all boom gates should be fixed. Visitor's cars disc should be scanned and their drivers license. The intercom should be used if there is a visitor. Afhco should take tenants serious as most of the things that tenants signed for on the lease are not delivered.
Afhco Property Management's replyOfficial
03 May 2019, 10:15 Dear Bongani, Thank you for your continued communication and patience. Your query/request has been re-escalated to executive/portfolio managers and is receiving highest and urgent attention. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards,
Afhco Property Management's reply03 May 2019, 10:15
Official
Dear Bongani, Thank you for your continued communication and patience. Your query/request has been re-escalated to executive/portfolio managers and is receiving highest and urgent attention. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards,
Afhco Property Management's replyOfficial
20 May 2019, 08:29Dear Bongani This is a follow up regarding your query which has since been sorted out. Please advise if we can be of any further assistance or you can review your status as resolved. Kind Regards,
Afhco Property Management's reply20 May 2019, 08:29
Official
Dear Bongani This is a follow up regarding your query which has since been sorted out. Please advise if we can be of any further assistance or you can review your status as resolved. Kind Regards,
Afhco Property Management's replyOfficial
20 May 2019, 15:48Dear Bongani, Following our previous communication.
We confirm all maintenance issues should be resolved by end of June 2019.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards ,
We confirm all maintenance issues should be resolved by end of June 2019.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards ,
Afhco Property Management's reply20 May 2019, 15:48
Official
Dear Bongani, Following our previous communication.
We confirm all maintenance issues should be resolved by end of June 2019.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards ,
We confirm all maintenance issues should be resolved by end of June 2019.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards ,