MM
Mbuso M

1 reviews | Active since Apr 2018

13 Sept 2019, 12:27

My Deposit Money Has'nt been Paid Back Yet !!!

I Must say that if someone told me to read the reviews before I Stayed in one of the Afhco Buildings, to be precise Cambalala, I would have decided otherwise.

After reading the reviews, I just realized that I might not even get my deposit money cause its been over 10 working says now and still nothing, I have called in and they send you from pillar to post, no1 knows how far my deposit money is or when ill get it. All they do is send me SMS's telling me that I need to submit a Bank statement of which I have done, when I call they tell that its a mistake, that sms wasn't meant for me, I'm no longer sure what to do now cause on the contract it clearly stipulated that its a maximum of 7 working days, the way things are going, next week it will be 14 days and dololo feedback unless I call in and they still don't have answers for me, I feel you guys are taking people for fools and you don't put customers 1st and that all you do I chase after our Money.

0
Replies (5)
Afhco Property Management
Afhco Property Management's reply13 Sept 2019, 13:08
Official
Dear Mbuso, 
 
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
 
We are urgently attending to your query and we will give you feed back within 24 working hours.
 
Should you need any further assistance or require any additional information, do not hesitate to contact us.

Kind Regards 
Afhco Property Management
Afhco Property Management's reply13 Sept 2019, 13:31
Official
Dear Mbuso,
 
Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.
 
We confirm your deposit has been processed and will be transferred to your bank within 7 working days.
 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
 
Kind Regards 
MM
Mbuso M's update13 Sept 2019, 14:06
Reviewer Update
So It had to come to me Submitting an incident on HelloPeter so I can get your guys attention?
Afhco Property Management
Afhco Property Management's reply13 Sept 2019, 14:27
Official
The outstanding documents were recently received and only then we could proceed with the deposit refund which has been processed and will be transferred to your bank within 7 working days.
 
MM
Mbuso M's update13 Sept 2019, 14:33
Reviewer Update
Wow, jah neh...
Kumnandi kini nani dlala ngabantu Lapho e Afhco...