Mistreatment from building manager and security

Good day Sir/Mam

I would like to express my unhappiness on the way I was mistreated by building Manager David and security that was on duty between 11-12am on the 7th of June. I writing to you after no response when I took the matter up. This is a copy and paste from the the original email I wrote to them on the same day which was 7th of June to no response.

I went to bed l with my lights on and woke up them switched off, I called David to find out what the issue was and he said I was apparently making noise around 3am this morning and this is why it was cut off. Firstly, they did not come to my room to check indeed it was me, my power was cut off without warning. And secondly, when I went to explain to them that I wasn't making noise, I was sleep as I have work in the morning, one of the security guys accused me of lying and said for that reason we wont be switching on your power until 2pm. Bare in mind that I'm working from home and I need power, I could've lost my job. I called at 2:30pm to politely ask why my electricity is back on and they would get to it I was switched an hour at around 3:30pm.

I have been living for little over a year and I was a happy tenant until the mistreatment i experienced today and because of this I'm already thinking of moving out. I'm not whether other tenants receive this type of treatment but I wanted lay this complaint.

Kind Regards, Vukani Vilakazi -120 End high rise building - Room 713.