1 reviews | Active since Oct 2013
Matter of Complain
On 03 March 2016, My partner and I were in contact with AFHCO with the hope of securing a flat to rent at one of their residential areas. We were then contacted by an agent name Siphesihle on Friday, 04 March 2016 for an appointment to view the units at 3 different flats one of them including Legae on Bree street in Johannesburg CBD. On 05 March 2016 and we viewed Unit 201, Siphesihle then advised us that we can even rent the whole unit with furniture included for R 6000.00. The offer seemed too good to be true but we accepted. We then made arrangements to fill in the forms and pay the admin fee. We sent in the application form, proof of payment and all required documents on 09 March 2016.Following that, it was just a series of constant back and forth with us having to contact another agent named Bongani every day. We were the one's following up every single day until he came back to tell us that the unit does not come with furniture. We agreed to take the unit when they remove furniture until 3 weeks later when we were eventually told by Bongani's colleague \Samuel\" that the place is not up for letting. We want our money back since they gave us false information. "
Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.
Our records indicate that the furnished unit you viewed was a show room and we do not let out any of our showrooms.
We confirm that a refund is being processed and will be paid out to you in 7 working days.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Best Regards,
Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.
Our records indicate that the furnished unit you viewed was a show room and we do not let out any of our showrooms.
We confirm that a refund is being processed and will be paid out to you in 7 working days.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Best Regards,
