SS
Sibongile S

1 reviews | Active since Feb 2017

10 Feb 2017, 20:11

Locked outside at 00h00

<p>For the 1st time i moved in at Stutterfords House 01 August 2016, i have not missed a payment, received a call from Moses on the 03/02/2017 , that we have not received your payment, i explained my problem to him, i said give me atleast Monday as i'm expecting a payment, i had a problem i sold my car , still waiting for a payment, he agreed. Today is the 09/02/2017, i received a cheque deposit alert which will clears after 7 days, No one from Afhco called me again ,to tell me the action that would be taken if they do not receive the payment whatsoever, only to get home at 23:46, as i work late shifts ,the security tells me that i 'm not aloud in , they changed the locked, i called the care taker Themba Khumalo 14 times he did not respond , i sent him a sms, and i called again, he told me yes the locks are were changed instruction from the office. I understand switching of the light because i owe you , but locking me out with clothes to go to work! As i write this i'm still outside, AFHCO has treated me so badly , and they still have my deposit, I do not have the cash , should i go and *****? and if i want to terminate the lease i will not get my deposit back, but they treat us like trash .</p>

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Replies (1)
Afhco Property Management
Afhco Property Management's reply11 Feb 2017, 12:29
Official

Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.

We confirm that the matter is being urgently investigated.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 121502

Kind Regards