Increased our Rent after 4 months of us moving in

My family and I moved in to the new AFCHO building (Legae) in September 2015. In December 2015, our rent was increase by close to a R1000. The Lease agreement says that Tenants will recieve a letter notifying us of the increase, we never relieved such a letter. So We paid the Normal rent that we signed up for and we were given a final letter of demand. Stating that we should either pay or our lease will be cancelled. When I spoke to one of their Agents he said that the increase was a mistake and they would take it back to the normal rent. But now it end of Jan and our rent is now even more than that of December.<br> <br> As if that is not bad enough, my closet shelves fell off and the window hinges are missing as well. We reported this on Friday the 16th of Jan. After numerous calls and whatsaps to the Caretaker, she sent someone on Tuesday the 19th, the guy just looked around, said he will be back the following day. Its now the 25th and we are still waiting. <br> <br> We have had to go to their Offices and basically they told us they cannot help us with any of our complaints.<br> RE: The maintenance, they will send someone but they don't know when<br> RE: The rent - They will call us.<br> <br> Horrible service