EL
Elizabeth L
1 reviews | Active since Aug 2019
17 Dec 2019, 13:47
*********** building managers
South hills lifestyle estate, if it's not electricity outage, It's water outage...we don't have water in our apartment and when we report the problem to the caretaker he gave us Ayogas contacts and we did that only to find out later from other tenants that this is an ongoing problem the geyser switch tripped. What's the point of having caretakers who can't detect the fault that keeps on appearing to all the tenants. Their phones are always off they never respond to our texts. Stop hiring people who don't want to work. They take a whole weekjust to clear dstv signal error. This is not the service we are paying for
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Replies (3)
Afhco Property Management's replyOfficial
17 Dec 2019, 14:48Dear Elizabeth,
Thank you for bringing your query to our attention.
Please send us your unit number to our customer services email so we are able to assist you urgently.
Kind Regards,
Thank you for bringing your query to our attention.
Please send us your unit number to our customer services email so we are able to assist you urgently.
Kind Regards,
Afhco Property Management's reply17 Dec 2019, 14:48
Official
Dear Elizabeth,
Thank you for bringing your query to our attention.
Please send us your unit number to our customer services email so we are able to assist you urgently.
Kind Regards,
Thank you for bringing your query to our attention.
Please send us your unit number to our customer services email so we are able to assist you urgently.
Kind Regards,
EL
Elizabeth L's updateReviewer Update
17 Dec 2019, 16:56Please provide me with the right customer email that does not have computerized custom replies, I'm still waiting for the caretaker to fix my issue. I won't boil water with a kettle whereas I have bought water token????
EL
Elizabeth L's update17 Dec 2019, 16:56
Reviewer Update
Please provide me with the right customer email that does not have computerized custom replies, I'm still waiting for the caretaker to fix my issue. I won't boil water with a kettle whereas I have bought water token????
Afhco Property Management's replyOfficial
17 Dec 2019, 17:15We will take the matter up with the complex manager to assist. We have only one customer services address which you are using. One of our Customer Services Rep will contact you before 09:00 tomorrow morning for any further assistance.
Kind Regards,
Kind Regards,
Afhco Property Management's reply17 Dec 2019, 17:15
Official
We will take the matter up with the complex manager to assist. We have only one customer services address which you are using. One of our Customer Services Rep will contact you before 09:00 tomorrow morning for any further assistance.
Kind Regards,
Kind Regards,