INCOMPETENCE BUNCH WITH BAD CUSTOMER SERVICE

I've been renting at 712 Sambro House for 6 years now, and wow am so ****ed off by this company, i want to move out now!!!!

ON THE 6TH OF FEBRUARY THEY CAME TO REPLACE MY ELECTRICITY METER WICH WAS FAULTY, I HAVE ALREADY BOUGHT ELECTRICITY WORTH R300, BUT NOT YET LOADED TO THE METER BOX, I ASKED THE ELECTRICIAN WHAT WILL BECOME OF THE ELECTRICITY ALREADY BOUGHT? HE SAID THE UTILITY OFFICE WILL GLADLY REPLACE THE TOKENS WITH THE NEW ONES, I HAVE BEEN PHONING THAT OFFICE EVERYDAY ASKING THEM TO REPLACE THE TOKENS AS THEY PROMISED, NOW AM BEING SENT FROM PILLAR TO POST. LAST WEEK THEY SENT A R100 TOKEN TO THE BUILDING MANAGER, AND AGAIN I MUST KEEP ON CALLING THEM REGARDING THE REMAINING R200. I HAVE RAN OUT OF MONEY TO BUY MORE ELECTRICITY AS I DIDN'T BUDGET FOR THEIR INCOMPETENCE. NOW THEY ARE TELLING ME THEY INVESTIGATED THE METER, AND I ONLY HAD R100 WORTH OF ELECTRICITY REMAINING, HOW IF THE TOKENS I HAVE WERE NOT LOADED? PLEASE DON'T TRY AND **** ME. I REGRET REFERRING PEOPLE TO THIS AFHCO.