ZS
Zodwa S
1 reviews | Active since Oct 2017
19 Jul 2018, 17:27
*******ly threatening to locking us out
Dear Afhco
I must say I'm so disappoint at the business administration ruining your head office in Doornfontein.. Today I got home and the building manager mentions I'm owing R1346... And I will be locked out of my place which is fully paid
This is a deposit amount that's pending and the rental fees is fully paid.
After sending emails to the head office to fully disclosed all charges.. The asking price/amount on the sms of approval was fully paid the agents at Afhco offices have made my stay at the building horrible..
We have alot of unanswered questions on emails based on our experience in the BUILDING BUT NO ANSWER
*******ly threatening to locking us out
KIND REGARDS
**********
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Replies (2)
Afhco Property Management's replyOfficial
20 Jul 2018, 08:04Dear Zodwa,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query has been escalated to our credit control/debtors department for further ad urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 166050
Kind Regards
Afhco Property Management's reply20 Jul 2018, 08:04
Official
Dear Zodwa,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query has been escalated to our credit control/debtors department for further ad urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 166050
Kind Regards
Afhco Property Management's replyOfficial
20 Jul 2018, 10:00Dear Zodwa,
After our telecommunication, we confirm that the matter has been resolved as per agreement.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Your reference number : 166050
Kind Regards
Afhco Property Management's reply20 Jul 2018, 10:00
Official
Dear Zodwa,
After our telecommunication, we confirm that the matter has been resolved as per agreement.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Your reference number : 166050
Kind Regards