IGNORANCE/NEGLIGENCE/BAD SERVICE

We reported on the 03 March 202 about the gush of dirty water coming into our unit through the kitchen window on the AFHCO portal. The security guard came with a ladder and checked the pipe while this horror was taking place, and we also alerted the caretaker multiple times and also has observed the pipe but nothing has been fixed. We have a new born baby who is now subjected to live in a dirty house that keeps on getting infected with all sorts of germs coming from the pipes. This has been happening for 19 days and nothing has been done to fix this. This is negligence from Afhco that will result in us getting sick during this hard time we are facing of corona virus. Constantly having to clean and try to disinfect our unit and getting in contact with the dirty water from the draining pipes coming through the window. We are even running out of detergents because of this and considering that there might be hard to get in stores due to panic buying. Two weeks has passed by without anything being fixed and it seems like we are still going to be subjected to this for even a longer period.