NN
Nonhlanhla N

1 reviews | Active since May 2018

15 May 2018, 17:08

i want my deposit

Afcho does not think for other people , i moved out at 120end street high rise flat 2621 on the 28 of April 2018 because i got a letter stating that since i served a notice of moving out on the 30 of april , i must make sure i move out before the 1st of may because if i move out after the 1st of may i will delay my deposit , funny enough i managed to move out before the 30 of april yet its the 15 today but i havnt recieved my deposit back ,i have been calling the afcho offices since the 9th of may everyone keeps telling me ill get cash on the 15 , your service sucks and you inconveniencing me , i want my deposit or else ill take legal actions against you Karabo Domba

0
Replies (2)
Afhco Property Management
Afhco Property Management's reply16 May 2018, 07:43
Official

Dear Karabo,

We acknowledge your concern and urgently investigating. One of our s****ed customer services rep will contact you shortly to assist further.

Regards,

Afhco Property Management
Afhco Property Management's reply16 May 2018, 09:54
Official

Dear Nonhlanhla,

Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Please accept our sincere apologies for the delay in processing refunds.

We confirm your has been processed and will be transferred to your bank account no later than Thursday the 17th of May 2018.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

Kind Regards