TM
Thilwinavho M

1 reviews | Active since Jul 2016

08 Jul 2016, 12:56

I NEVER EXPECTED SUCH THING WITH AFHCO

<p>I am a tenant with AFHCO and i have only stayed for a month and this is my second month.1st month i was told that i will pat 50% of 2046.36 rent for 3 months but 1st month i paid full rent,when my statement comes back for July it was saying I owe AFHCO R3336.46 and am not quite sure how I am owing that money when I only stay one month which I was suppose to pay half of my rent.Now am getting messages of threat fot the money taht I dont know how I have accumulated!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (2)
Afhco Property Management
Afhco Property Management's reply22 Jul 2016, 08:17
Official

Dear Thilwinavho Munyai

Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Your request has been escalated to our credit control and letting department for further assistance and will contact you with feedback.

Should you need any further assistance or require any additional information, do not hesitate to contact us at ********** or telephonically on ***.

If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 104087

Kind Regards

**********

Afhco Property Management
Afhco Property Management's reply25 Jul 2016, 10:22
Official

Thank you for your continued communication.

We regret to inform you that as a result of breaching and or not complying with the terms and conditions of your lease agreement, we are entitled over and above any rights in law to charge a one month rental fee as you did not provide us with a 1 month notice.

Furthermore, the 50% promotion was for new tenants only and as you were an existing tenant, did not qualify.

We trust that the above answers your questions and should you need any further assistance or require any additional information, do not hesitate to contact us at ********** or telephonically on ***.