lL
lars L

1 reviews | Active since Jan 2016

11 Apr 2016, 14:50

I'm not getting what I'm paying for monthly

Hi all, my name is Simangle Nkosi and I'm a tenant at Lustre House Johannesburg living at unit121, I first moved in at Lustre House on February 2016. After 5:days of moving in there there shop owner underneath our room reported that there was a leaking to one of the pipes and they came and tear the walls down and from then i 've been asking the care taker to replace or call in someone to fix the wall but nothing has happened, now these 2 holes has brought nothing but the smelling of dirt from inside, ****roaches and u can even hear the water passing thru pipes from the above down. So yesterday I saw care cater and asked him if is there is a possibility of me moving to another unit and we went and view unit 108 of which I was happy to move at and today I went at afhco officers to inform them since they haven't done anything about my problem, they told me to pay R750 to move to another unit. I was so upset of the money making **** because I never had a problem with my place until they decorated my walls with huge holes. I now want my deposit in full or to be moved to another unit. Thank u

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Replies (1)
Afhco Property Management
Afhco Property Management's reply14 Apr 2016, 10:04
Official
Hello Smaarh,


Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Your request has been escalated to the area manager of your building for further and urgent assistance and will contact you with feedback.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 98187


Kind Regards