Horrible Service Delivery At Jabulani Lifestyle Estate!

Okay where do i even start. So i stay in Jabulani Lifestyle Estate, Soweto. It honestly has not been the most satisfying experience to date since October last year.

We have been experiencing an array of issues but i'll limit it to what we have been experiencing recently with the building manager (Khaya). I reported an issue with a leaking kitchen sink and door that doesn't lock last year (2018) and again in the beginning of the year but nothing was done about it.

Early January i reported the same issue together with a plumbing issue that left the apartment flooded and Khaya told me he would see to it but only took care of the plumbing in the bathroom that caused the flood. Two months later (March 13th) i reported the same issue again and he blatantly ignored me. When i asked for a higher authority i could report to he then dispatched someone to come and look at my complaints.

The guy only fixed the sink issue, looked at the bath and said the problem was actually with the outside pipes and that he was going to get a key from Khaya and return to diagnose the issue. That was the last time i saw him (Friday 15th, March 2019)

On March 18th i contacted Khaya to let him know that the other issues were not sorted out and again he just ignored me. Today (March 21st) the bathtub gave in and is not draining any water and the so called building manager cannot be found anywhere, phones off and everything.

What blows my gasket is that i saw him assisting a new female tenant with maintenance issues at the beginning of the month meanwhile our issues were ongoing!