ZR
Zinhle R

1 reviews | Active since Sept 2019

27 Sept 2019, 12:17

HORRIBLE CUSTOMER SERVICE- AFHCO SOUTH HILLS ESTATES

Hi,

I am a tenant at the South Hills Estate. I moved in on 28th August 2019. I have been complaining and nothing has been done. No one bothers to call me back or even come and fix the issues. The last time I spoke to their Building Manager, he told me to take the matter up with Customer Services who also do not answer their phone.

I have called the AFHCO call center daily and still my issues are not resolved. A month later. I still do not have DSTV connection. The geyser is not working. The kitchen and bathroom sinks are leaking. Only a month at this expensive dump and I am looking for another place. WOW, for a well known property development company this is complete failure. I will not be paying rent this month until someone comes and sorts my problems out. VERRRRYYY UNHAPPY CUSTOMER

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Replies (3)
Afhco Property Management
Afhco Property Management's reply27 Sept 2019, 13:42
Official
Good day Zinhle, 

Thank you for bringing your query to our attention. 

Please provide your unit number/reference number/s for further and urgent assistance.

Kind Regards,
ZR
Zinhle R's update27 Sept 2019, 14:06
Reviewer Update
G103
Afhco Property Management
Afhco Property Management's reply27 Sept 2019, 16:21
Official
Thanks Zinhle, we are urgently attending to your query and we will give feed back within 48 working hours.