Getting ******, poor customer service

<p>When I was interested in moving to Afhco I got an agent called Lebogang. He gave me application forms, I filled them and paid an application fee of R480. He then said I was approved. Then I paid R11980, for deposit and rent, parking deposit and parking, sewage etc. When I went to sign my lease, a day before I moved in, I was told that there's no parking available, and remember, I already paid R1200 for it because Lebogang told me to. But because I didn't want to cause drama, I looked for parking at other flats. I told Afhco I want refund, then they said they'll deduct the money from my rent. When time for paying rent came I got an invoice, they deducted R700 and something instead of R1200. I called and told them, they said they'll solve it. Another invoice came and they didn't deduct the remaining amount, I called them they said they are on it. Day passed then I took it to Facebook, they called apologising saying they'll refund me. It's been two weeks now and still they didn't refund me and they are busy saying they are still investigating. What needs to be done is check my lease agreement documents, there are two proof of payments attached. This can't take forever, not even 30 minutes. I am so ****ed. Lebogang is not of any help, very useless. </p>