PM
Phathutshedzo M

1 reviews | Active since Oct 2020

29 Nov 2020, 08:07

Flat Mix ups

From 2016 ive been staying at Atkinson house unit 906, seeing that my family is extending i decided to do an internal transfer to 908 and I got a message on the 14th that I was approved and I should pay R6500, so i didnt understand the amount then I went to query at AFHCO... So when I got there the lady calculated and said no i need to pay only 4800 then I said OK cool since Im buzy serving my notice then on the 27th ill pay this and move to this. To my suprice after paying i was told that another lady got approved for the same flat 3 days ago and she was even told to go make a payment. And was even told not to move to that flat or else electricity will be switched off on ME. Like what kind of *******ion is this? How does two people become approved for the same flat?. I just gave birth to my son now and Im at the hospital but now Im forced to go to AFHCO with an infant where else i cant even stand or walk properly just because of this.Funny part is that the building manager is the one who submitted my application forms last month and I told him specifically that I dont want to move to another floor and if thar flat wasn't available i wasnt gonna serve the notice....

0
Replies (2)
Afhco Property Management
Afhco Property Management's reply01 Dec 2020, 18:18
Official
Good day Phathutshedzo M,

Thank you for bringing your query to our attention.

We are investigating and we will provide you with feedback once your case has been concluded.

Kind Regards
Afhco Property Management
Afhco Property Management's reply01 Dec 2020, 18:25
Official
Our records indicate that your query has been resolved and should this not be the case, kindly contact our customer services department for further assistance.