1 reviews | Active since Sept 2017
Fix the Building, otherwise
Hundreds of people were moved to Greatermans flat a couple of months ago but to me it does not look like AFHCO new what they were doing. There was no proper planning regarding that building. The manager is found wanting and *********** all the time, he does not even know where the keys to respective flats are. For a company as big as AFHCO, there should be systems in place to keep the employees in check all the time, especially in buildings as big as Greatermans. I have been staying there since 26 August 2017 from Nukerk Flat but my stove have never been fixed until today. I reported it following the procedure but I was told to buy a two plate because there is currently no stock at AFHCO, like seriously? How can one stay in a flat without cooking for such a long time and yet when rent is needed, lights are switched off and doors are locked when its due. That building is old, there is too many wrongs than right there. Few weeks ago there was a pipe burst and that water damaged our furnitures and caused chaos in the flat, the front lifts have not been working since then, and AFHCO has never said a word regarding that situation, no apology and no responsibility was taken by them, for goodness sake, this is their building. Before flocking so many people in there, a thorough assessment of the building should have been done to ensure safety of tenants and a peaceful stay. Afhco comes across as greedy, only concern about their money but failing to effectively deal with issues on the ground, that is a bad reflection of a business ethic. Few ceiling parts have collapsed due to the water which keeps bursting everywhere. On Sat night, water erupted in one flat through a pipe and this water broke the ceiling on the ground floor but what has AFHCO said so far, nothing.
I'm disappointed in this kind of service. I sent an email saying that i will not pay the total rent until my stove is fixed. This is all because I feel angry and not taken seriously at the same time. Thanks for changing the building manager but even the new one can only do much with so much havoc and chaos in that building.
Dear Sthembiso
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to the relevant portfolio and area managers of your building.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 141480
Kind Regards
Dear Sthembiso
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to the relevant portfolio and area managers of your building.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 141480
Kind Regards
