TH
Tebogo H

1 reviews | Active since May 2016

17 May 2016, 17:35

Faulty biometric system

<p>I am a tenant at cavendish, unit 505. I have registered twice for fingerprints and everytime when I try to go in it doesnt work and i constantly have to ask the security guards to open for me and its quite annoying. You have a notice advising tenants that if they dont use their finger prints they will be denied access to building. How are we supposed to comply if your system does not work? Can this be sorted out please...its really inconveniencing me.</p>

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Replies (2)
Afhco Property Management
Afhco Property Management's reply18 May 2016, 06:29
Official

Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Your request has been escalated to the dex manager and will contact you with feedback.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

If you do not get any feedback after 24 working hours, please contact us quoting your reference number : 99691

Kind Regards

Afhco Property Management
Afhco Property Management's reply18 May 2016, 10:00
Official

Following our previous communication,

Kinldy note atht we have carefully transferred your finger print and ask that you kindly check at the building as it should work now. however should you encounter any further problems kindly contact Charmane on *** so she can set some time and register you.

Best Regards,