Enough is enough

"We confirm that deposit refund was processed and your funds will be transferred into your bank account no later than Tuesday the 29th of January 2019. "

Here I am again falling up on what Afhco promised to do and guess what... It still has not been done. I have spoken to 3 representatives who each told me something completely different. One said payment has been released Njabulo call made on the 30/01/2017. Lerato told me to go to my bank because payment was sent and will be calling me back and send me the POP. 31/01/2019 Last lady then said no the payment has not been released will only be done today, promised to send me the POP. 31/01/2019. No reason provided, no apology for the delay nothing. Maybe someone can tell me exactly how I need to address this issue because I am being taken for a fool together with other tenants who continue using Afhco but being passed around.

I have spent so much time and energy on trying to have this matter resolved and I know all I will get is " as per our telephonic conversation you have been advised it will be done no later then today"

What exactly are you guys hoping that people do if you keep stalling to refund the deposits, that we eventually get tired and give it to you?

This is theft and certainly against consumer rights. I have more then enough time to sort this out and by the looks of it you are doing it to everyone else and not me with no explanation.

I am defiantly getting assistance on this matter we will be in touch.