1 reviews | Active since Aug 2016
DON'T EVER USE AFHCO PROPERTY MANAGEMENT!!!!
I ACTUALLY WANTED TO GIVE ZERO STARS!!Living at Jabulani Mews was by far the worst experience of my life. There is really no circus quite like AFHCO Properties. Everyone from the building manager to the security guards, right down to the customer care staff are a bunch of clowns to say the very least. The complex I moved into had no rules, anything went. People would come and go as they please at the complex and our safety would be compromised as the securities wouldn’t care enough to check who they were letting in. There was insufficient parking but even if your parking could fit two cars, they would refuse for your visitors to park there with you because the securities would use the parking “issue” as a side hustle. There’s more, the customer service staff was always very rude, dismissive, and unhelpful… the **** professionalism was disgusting to say the least. There’s not a single issue that I complained about at that complex that I ever got assisted with. One time I had a problem and the very unhelpful and rude customer care lady (it’s a pity I’ve forgotten her name) was so rude that she literally said “I’ve done all that I could (and she had done NOTHING to help but give me **** concern and a twang to pretend that she respected her job) then she hung up. It gets worse, I’ve now moved out of that complex (one month ago) because I no longer wish to be part of the circus that is AFHCO, but I still fight with them everyday regarding my deposit. The lease (and other documents received just before a tenant’s exit) clearly states that it takes 7 – 14 working days for one to receive their deposit, it’s been a month and I am still impatiently waiting for mine. I’ve done everything according to the lease conditions and I’ve stuck to my end of the deal to avoid my deposit being withheld but every single day I must fight to get back what’s rightfully mine. I’m beyond fed-up with the different stories that I keep getting from different people from the customer support team. One day it’s “it should be in your account by Tuesday, latest Thursday”, then the next day it’s “We don’t have your banking details” (which I’ve sent TWICE now), then another day it’s “We see you’ve sent your banking details, all that’s left is for the money to reflect in your account” the next it’s “ Please send your banking details to me personally so that I can do a follow up” (I’ve done this too by the way). Why is getting MY money back such an issue?????? I’ve taken to Twitter to complain about this ****-show and I’m appalled by the number of people AFHCO is doing this to. This is unacceptable and I need it resolved ASAP. I AM FED THE F*&! UP TO BE HONEST!
