Dissatisfied Tenant. AFHCO JEPPE POST OFFICE

Item: Afhco Property Management
Rating: 1
Author: Keamogetswe K

I am extremely disappointed and frustrated with the condition and management of the building I am currently living in that is AFHCO Jeppe Post Office. We have been without electricity for almost two weeks, and despite the seriousness of the situation, neither the head office nor the building manager has communicated anything to us as tenants.

To make matters worse, we have now been without water for an entire day, with no explanation or updates. This level of neglect is completely unacceptable.

We pay a significant amount of money for rent, yet the service delivery is shockingly poor. On weekends, the building is consistently dirty and not properly maintained. The cleaning staff do not use soap or disinfectants, which leaves the building with an unpleasant and embarrassing stench. This is both unhygienic and disrespectful to the tenants who expect a clean and safe living environment.

The lack of communication, poor maintenance, and disregard for basic living conditions is demeaning, unprofessional, and shows a complete lack of respect for the people who live here.

I hope this review brings attention to the seriousness of these issues, and that management takes immediate steps to resolve them.

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Replies (1)

Afhco Property Management's replyOfficial

20 Nov 2025, 10:25

Dear Keamogetswe,

Thank you for bringing these concerns to our attention. We sincerely apologise for the frustration and inconvenience you have experienced. Please be assured that the recent electricity and water interruptions are a result of council-related power and water cuts (this week is water due to switched off Hector Norris pump affecting the whole inner city and Jhb), which are unfortunately beyond our control. However, we have been continuously notifying all tenants via SMS/Notice boards as updates become available, and we will continue to do so to ensure everyone is kept informed. We also take your concerns regarding cleanliness and maintenance very seriously. We will investigate the issues you have raised with the weekend cleaning standards and overall building upkeep to ensure that corrective action is taken promptly. Your comfort and safety are important to us, and we appreciate you taking the time to highlight these matters. Thank you for your patience and understanding as we work to resolve them. Your reference number is : ***
E.g

Afhco Property Management's reply20 Nov 2025, 10:25

Official

Dear Keamogetswe,