Dishonest

So I have been staying at south hills lifestyle estate since Jan 2019 when I moved in there was a leak in the 2nd bedroom of which i was promised to be fixed soon, I have been sending countless emails but they just dont give a damn, everytime it rains the 2nd bedroom is filled with water as a result the wardrobe door fell off which they sent someone to fix and charged me a good R1600 when i queried i was told they will get back to me cause it included a broken bedroom door according to them which i never had, till today no one has called me back, then yesterday some guy comes to fix a non existent broken bedroom door and I tell him that there is no broken door the problem is the roof leak which he told me would be a hell of alot of work to fix in his own words, so I'm wondering why is afhco exploiting its tenants? They will be sending this useless emails saying they value our feedback, how do you value someone's feedback if you not interested in helping them solve the problem with the building? They keep on telling me send your units number which I send countless times but nothing ever gets done, and Peter the so called carecater promised to move me into another unit only to ignore my calls after, the rent we paying is too much for this living conditions honestly