NS
Nthabi S

1 reviews | Active since May 2011

19 Oct 2015, 12:55

Disgusted in your services

I've been trying to call Ella the manager and the number that was given to me just rings with no response<br> <br> I want the details for Ombudsman for Property as i want to lay a complaint, i want my money and will not be shunted around<br> I did speak to the manager when i moved that the walls are dirty and being a 1st time renter how was i to know that they were not going to write this down<br> <br> Im not going to let go off this lightly as that is how you take advantage of people who are not clued up in renting<br> <br> See how yall are getting complains nonstop coz yall don't know TCF at all

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Replies (1)
Afhco Property Management
Afhco Property Management's reply19 Oct 2015, 14:17
Official
Hello nthabhi,


When you move in, you are asked to complete a snag list, This process lists any fault you identify in your premisses,(e.g. a cracked tile,a broken light fitting,a missing doorknob,dirty walls) and should be taken seriously for your own protection. The snag list ensures that faults are corrected and that you will not be held responsile for causing these damages. If you do not complete a snag list,you may be held responsible for all problems when you move out, even those that may have been evident when you arrived.

Best Regards,