LK
Lerato K
1 reviews | Active since Dec 2013
26 Jun 2020, 11:32
Disappointed and frustrated tenant
We reside in Flat A110 Jabulani Lifestyle with my partner,when we moved in the door was faulty and did not lock from the inside we reported the door to Afcho and they took 9 months to come and fix the door,when the door was finally fixed they charged us for the repairs to our surprise. We have sent çountles emails to their customer service and to date no response from them called them requesting for their complaints email or phone number .sent email again yesterday including a lady called Eunice and Sikhanyiso if this matter is not attended to before end of June we will escalate it even further. A very disappointed tenant
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Replies (4)0
Replies (4)
Afhco Property Management's replyOfficial
27 Jun 2020, 08:19Good day TheeKing,
Thank you for bringing the matter to our attention.
The matter has been appropriately escalated and feedback provided in the next 48 working hours.
Kind Regards,
Thank you for bringing the matter to our attention.
The matter has been appropriately escalated and feedback provided in the next 48 working hours.
Kind Regards,
Afhco Property Management's reply27 Jun 2020, 08:19
Official
Good day TheeKing,
Thank you for bringing the matter to our attention.
The matter has been appropriately escalated and feedback provided in the next 48 working hours.
Kind Regards,
Thank you for bringing the matter to our attention.
The matter has been appropriately escalated and feedback provided in the next 48 working hours.
Kind Regards,
LK
Lerato K's updateReviewer Update
01 Jul 2020, 11:22Afhco property management I believe your 48hrs is up and still nothing from you guys, very disappointing how you treat your clients.
LK
Lerato K's update01 Jul 2020, 11:22
Reviewer Update
Afhco property management I believe your 48hrs is up and still nothing from you guys, very disappointing how you treat your clients.
Afhco Property Management's replyOfficial
01 Jul 2020, 15:50We are urgently attending to your query.
Afhco Property Management's reply01 Jul 2020, 15:50
Official
We are urgently attending to your query.
LK
Lerato K's updateReviewer Update
15 Jul 2020, 07:301st of July you guys rep**** that you are attending to this matter urgently it is now the 15 of July and the matter has not been attended to nor have we received any form of feedback.
LK
Lerato K's update15 Jul 2020, 07:30
Reviewer Update
1st of July you guys rep**** that you are attending to this matter urgently it is now the 15 of July and the matter has not been attended to nor have we received any form of feedback.