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khanyisa S

1 reviews | Active since Sept 2019

05 Jul 2020, 15:44

Deposit yet to be refunded

I moved out end May. Used to stay in South Hills Lifestyle Estate and everything was done timeosly on my side, i have been querying my deposit with Afcho for over a month now!!! Like what Nonsense service is this, when people come in and take up a lease with Afhco, everything is all exciting and fast, why must when we part ways the AFCHO wants to burn bridges. I have had enough of your NONsense responses, i need my deposit and i need it ASAP. We are all going through a pandemic and rough time economically, we even move out due to the same.. and out of all time, you choose to mess up with people's finances now? All i see on your review is complaints about refunds, is this the reputation you have??? I will be coming to the offices tomorrow and will not leave until i get my deposit!

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Replies (1)
Afhco Property Management
Afhco Property Management's reply06 Jul 2020, 16:42
Official
Good day Khanyisa S, We sincerely apologise for the delay exacerbated by the backlog as a result of the lockdown and working hard to expedite all administrative functions, including deposit refunds where applicable.  You will be provided with feedback within the next 24 hours as to the status of your query. Thanks.