fM
fhulufhelo M
1 reviews | Active since Oct 2023
18 Aug 2026, 10:45
Deposit Refund
One thing about AFCHO and its management is that they'll take you for a ride. 1 month and 3 weeks later and somehow, they can't process my refund. Do not let me start on the lies the consultants will tell you. Two weeks back one said, "They are processing it" next one went "it should reflect on your side within 24 hours." weeks later there's still nothing and they won't bother to contact you like they promise. ATP We'll have to meet at Rental housing Tribunal, I am exhausted.
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Replies (8)0
Replies (8)
Afhco Property Management's replyOfficial
18 Aug 2026, 14:10Dear Fhulufhelo,
Thank you for bringing your query to our attention. We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. We appreciate your patience and the opportunity to resolve this matter.
Kind Regards.
Thank you for bringing your query to our attention. We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. We appreciate your patience and the opportunity to resolve this matter.
Kind Regards.
Afhco Property Management's reply18 Aug 2026, 14:10
Official
Dear Fhulufhelo,
Thank you for bringing your query to our attention. We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. We appreciate your patience and the opportunity to resolve this matter.
Kind Regards.
Thank you for bringing your query to our attention. We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. We appreciate your patience and the opportunity to resolve this matter.
Kind Regards.
Afhco Property Management's replyOfficial
18 Aug 2026, 14:17An SMS was sent to you requesting proof of your account details. Upon review, we noted that the account information recorded in our systems does not correspond with the account details provided on the Notice form you completed and submitted.Please provide the requested supporting documentation to enable us to verify and reconcile the information on record with the details you have provided.
Afhco Property Management's reply18 Aug 2026, 14:17
Official
An SMS was sent to you requesting proof of your account details. Upon review, we noted that the account information recorded in our systems does not correspond with the account details provided on the Notice form you completed and submitted.Please provide the requested supporting documentation to enable us to verify and reconcile the information on record with the details you have provided.
fM
fhulufhelo M's updateReviewer Update
19 Aug 2026, 10:55I fixed that and rep**** the very same day those documents were requested. If only your email were not set to Auto reply you would have seen it. I have once again sent them today with a follow up through your customer service email and still no response from you.
fM
fhulufhelo M's update19 Aug 2026, 10:55
Reviewer Update
I fixed that and rep**** the very same day those documents were requested. If only your email were not set to Auto reply you would have seen it. I have once again sent them today with a follow up through your customer service email and still no response from you.
fM
fhulufhelo M's updateReviewer Update
19 Aug 2026, 11:01All I am asking from you is my deposit, I am tired of this back and forth. Let me know if you would rather have this resolved through Rental Housing Tribunal because you can’t give me runaround’s for almost 2 months now , that’s unacceptable and unprofessional
fM
fhulufhelo M's update19 Aug 2026, 11:01
Reviewer Update
All I am asking from you is my deposit, I am tired of this back and forth. Let me know if you would rather have this resolved through Rental Housing Tribunal because you can’t give me runaround’s for almost 2 months now , that’s unacceptable and unprofessional
Afhco Property Management's replyOfficial
19 Aug 2026, 17:12Upon review, we noted that the account information recorded in our systems does not correspond with the account details provided on the Notice form you completed and submitted.Please provide the requested supporting documentation to enable us to verify and reconcile the information on record with the details you have provided.
Afhco Property Management's reply19 Aug 2026, 17:12
Official
Upon review, we noted that the account information recorded in our systems does not correspond with the account details provided on the Notice form you completed and submitted.Please provide the requested supporting documentation to enable us to verify and reconcile the information on record with the details you have provided.
fM
fhulufhelo M's updateReviewer Update
19 Aug 2026, 17:20I have sent the documents, at least check your emails??
fM
fhulufhelo M's update19 Aug 2026, 17:20
Reviewer Update
I have sent the documents, at least check your emails??
Afhco Property Management's replyOfficial
20 Aug 2026, 09:04 Our records show that a payment has been processed into the leaseholder’s Capitec bank account (Nembudane N H)
Afhco Property Management's reply20 Aug 2026, 09:04
Official
Our records show that a payment has been processed into the leaseholder’s Capitec bank account (Nembudane N H)
Afhco Property Management's replyOfficial
20 Aug 2026, 09:07 The deposit refund has been forwarded to the leaseholder’s email address registered under Nembudane N. H.
Afhco Property Management's reply20 Aug 2026, 09:07
Official
The deposit refund has been forwarded to the leaseholder’s email address registered under Nembudane N. H.