1 reviews | Active since Oct 2016
Deposit Refund
It’s been a month since I moved out but Afhco is busy delaying with my deposit refund. I called them several times and on Wednesday I was told that they have processed the money, but nothing came through to my account. I called yesterday asking for a proof of payment on their side, they said they will send it but still .
Dear Katlego,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to our debtors department for further and urgent investigation.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 160418
Kind Regards
Dear Katlego,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to our debtors department for further and urgent investigation.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 160418
Kind Regards
Dear Katlego,
Following our telecommunication,
Please accept our sincere apologies for the delay in your deposit refund.
We confirm your refund has been processed and will be transferred to your bank no later than Thursday the 31st of May 2018.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards
Dear Katlego,
Following our telecommunication,
Please accept our sincere apologies for the delay in your deposit refund.
We confirm your refund has been processed and will be transferred to your bank no later than Thursday the 31st of May 2018.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards