1 reviews | Active since Sept 2017
Deposit Refund
I viewed an apartment and app**** for the unit, i received and sms confirming that i was approved for that particular unit. On September 1st i went and paid the amount i was told to pay and also went to the office to sign my lease and move in. When i got there i was told that my unit was assigned to someone else, they then looked for an alternative unit but the building was full so i requested a refund and was told it would take seven working days. its been almost 3 weeks now and nobody at the office can give me answers as to what is causing the delay.
Dear Katlego,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to the letting department manager and will contact you with feedback.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 7 working days, please contact us quoting your reference number : 138656
Kind Regards
Dear Katlego,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to the letting department manager and will contact you with feedback.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 7 working days, please contact us quoting your reference number : 138656
Kind Regards
Dear Katlego,
Following our previous communication.
We confirm that transfer was made yesterday to Capitec bank.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** telephonically on ***.
Your reference number : 138656
Kind Regards
Dear Katlego,
Following our previous communication.
We confirm that transfer was made yesterday to Capitec bank.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** telephonically on ***.
Your reference number : 138656
Kind Regards