DEPOSIT BEING HELD BACK FOR NO REASON.

<p>I moved out on the 31/08/2016 from Sambro Building, and I followed all their instructions which included signing a snag list with the Building Manager beforwe Ileft, according to the Notice Letter's Terms and Conditions I had to following all their intructions:</p> <p> </p> <p>On the 05/09/2016 I received an sms at around 16:31pm to send through my Bank Statement, I calle dto find out if an internet one would surfice and I was told it would, I then immediatley sent same via email.</p> <p> </p> <p>I called on the 06/09/2016 and spoke to a gentleman called Njaabulo who advised me that they'd received my e-mailed bank statement, (but didn't bother to reply to it), her then informed that the deposit would take between 7 and 14 working days, when I asked why so long because it has almost been 7 days since I moved, he stuttered, and told me it depends on when the building manager handed in the snag list I signed (not sure how that's my problem, because that's not one of the T & C's). He then asked me to hold and kept me waiting for about 10 min and didn't come back to me.</p> <p> </p> <p>Not only am I the only one doing the following up, nobody gets back to me to explain anything and suddenly the T & C's are not adhreared to and I need to wait for MY money, weven though initially when the deposit was paid it was done in a matter of a few hours.</p> <p> </p> <p>Their T & C's I see are as follows:</p> <p>4. TERMS AND CONDITIONS</p> <p>a. Notice of one calendar month is required for any lease signed before 1 April 2011.</p> <p>b. Notice of 20 business days (one month) is required for any lease signed after 1 April 2011.</p> <p>c. Your deposit is refundable within 7 working days provided that:</p> <p>a. You have signed the snag move out list</p> <p>b. There are no damages to your unit (where damages exist this can take up to 14 days )</p> <p>c. There are no arrears on your account</p> <p>d. You have served the term of your lease (a penalty will apply where this is not the case)</p> <p>d. ORIGINAL PROOF OF BANKING DETAILS ARE REQUIRED BEFORE REFUNDS WILL BE PAID.</p> <p>e. The tenant shall vacate the premises together with all belongings and possessions by not later than 12h00 on the last day of this lease.</p> <p> </p>