LM
Leonard M
1 reviews | Active since Sept 2015
15 Sept 2015, 16:46
Deposit
Good Day,<br> <br> Send a notice a month ago that i was leaving their property and was told that my deposit will be paid back in my account within 7 working days, the days have come and gone by and still nothing. I called them last week Tuesday and was told that everything was in order and i just have to wait for this week, I called again today and was told that there is still some papers missing whereas a guy called Waldon promised to send the documents so that i can sign and return but i did not receive anything in my email address given: [Email Removed] <br> <br> Please i need assistance in this as i can't always call or go to their offices since i also have work to do.<br> <br> Regards,<br> Leonard
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Afhco Property Management's replyOfficial
16 Sept 2015, 15:19Hello c701016,
Dear Leonard
We apologise sincerely for the delay in providing feedback as the matter was still being attended to.
Our records indicate that a snag move out was forwarded to you on 15 September 2015 01:23 PM and again Tue 9/15/2015 2:05 PM by one of our consultant who has been liasing with you and we further confirm that the matter has been escalated to the area manager for further investigation and Waldon will give feedback.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards
Dear Leonard
We apologise sincerely for the delay in providing feedback as the matter was still being attended to.
Our records indicate that a snag move out was forwarded to you on 15 September 2015 01:23 PM and again Tue 9/15/2015 2:05 PM by one of our consultant who has been liasing with you and we further confirm that the matter has been escalated to the area manager for further investigation and Waldon will give feedback.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards
Afhco Property Management's reply16 Sept 2015, 15:19
Official
Hello c701016,
Dear Leonard
We apologise sincerely for the delay in providing feedback as the matter was still being attended to.
Our records indicate that a snag move out was forwarded to you on 15 September 2015 01:23 PM and again Tue 9/15/2015 2:05 PM by one of our consultant who has been liasing with you and we further confirm that the matter has been escalated to the area manager for further investigation and Waldon will give feedback.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards
Dear Leonard
We apologise sincerely for the delay in providing feedback as the matter was still being attended to.
Our records indicate that a snag move out was forwarded to you on 15 September 2015 01:23 PM and again Tue 9/15/2015 2:05 PM by one of our consultant who has been liasing with you and we further confirm that the matter has been escalated to the area manager for further investigation and Waldon will give feedback.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards