1 reviews | Active since Mar 2020
Delays and Discrepencies with payments of deposits by AFCHO
I have had the worse exist experience in my entire life as tenant. They took over the building i was living in from Mafadi, (Panama House) over a year ago and everything was fine until i had to move out. I was sent a letter from them saying that i should be out before 12:00 midday on the last day of the month the 29th of Feb. It further stated that if i adhered to this and insured that the apartment did not need any major renovations like paintings etc then i would get my money within 7 working day.
It is now the 14th, on the 9th i contacted them via call spoke to the debtors department who told me my funds were being 'consolidated, then i emailed a staff of theirs whose emails i still have. She first said the money is still with Mafadi a year later she has not received the deposit i made to them. I followed up with Mafadi they said this was not true, to make it worse people moved into the apartment right after i left, the same apartment i personally scrubbed and cleaned to ensure no large amounts get taken from my deposit. Then on the 11th i called and one of the agents from customer service assured me that i will get my money this coming tuesday or thursday the latest i asked for that in writing and could not get it.
I took to facebook and found they were other people with such similar experiences with Afcho.
Following our telephonic conversation, we confirm that your query has been resolved.
Kind Regards,
Following our telephonic conversation, we confirm that your query has been resolved.
Kind Regards,
