Cruel Service

AFHCO is constantly sending me emails threatening me for the money that we do not owe them. now they have forwarded my details to a company called SAYA Recoveries. It is really unfair of AFHCO to say that we owe them R3234.05, when we have forfeited R3500. What I don't understand is that we have gone to the AFHCO offices in Doorfontein countless times to get this issue sorted since last year, we have lost count on how many phones call and e-mails we have sent to various people at the AFHCO offices with regards to this matter. We don't owe any money, we didn't even move into the flat because we were allocated a very small flat, when we had viewed a bigger flat the contracted was terminated there and then, then R800 Admin Fee we didn't get back the R2700 for the deposit We didn't get in total that amounts to R3500, now in turn AFHCO is telling us that we owe them, How so? how is that possible? we have been communicating with Lebo Raphuti recently but we still get email after one another. We don't owe AFHCO anymore and we have requested them several time to please remove my Mother's details on their system and stop sending e-mails. This is one of the emails.

We bring your AFHCO account to your attention. Ref Number: ********** 73 Acc Number: 46764 Outstanding Balances R3234.05 Despite our ongoing communications, you have still not made a payment or commitment to pay your account, and we encourage you to contact us on ********** 965/6 or reply via email: ********** You can also communicate with us via WhatsApp or send a “Please Call Me” to ********** 248, and one of our agents will be in contact with you. It is of utmost importance that you cooperate with us TODAY and contact us on the above number to make a suitable arrangement. Should you not be able to settle this account in a single payment, we require a minimum monthly instalment of 10% of the above mentioned amount. The first instalment to be paid immediately. Should you not be able to afford this required amount you are urged to contact us immediately. Should you fail to make payment, additional charges will accumulate resulting in your balance increasing and could possibly be handed over for Legal Action/Possible handover /Additional costs, interest and fees. Benefits of making prompt payment: • Your ITC record at the bureau will be updated. • Improvement on your credit record and easier to obtain future debt. • Constant Calls, correspondence & fees will be less. • You will be debt free from this account and can spend this payment to pamper yourself. • If you set up a Debit Order arrangement with us, your name will be entered a lucky draw where you stand a chance to get this debt settled by us. • If you change your current payment method with us to a Debit Order arrangement, your name will also be entered a lucky draw where you stand a chance to get this debt settled by us. Payment can be made using the below banking details: Account Name: Saya Trust Account Holder: Saya Recoveries (Pty) Ltd Bank: FNB Account No: ********** 4901 Branch Name: Rosebank Branch Code: 253305 Ref No: ********** 73 If you have already made an arrangement or settled your account, then please ignore this e-mail and please send us your proof of payment when replying to this e-mail. If you would like us to call you, please send a WhatsApp or Please Call Me to the following number: ********** 248 Saya Recoveries (Pty) Ltd is a registered debt collector | 020443/07