LD
Loyiso D

1 reviews | Active since Nov 2018

12 Nov 2018, 22:48

****** UNDER THE DISGUISE OF PROPERTY MANAGEMENT

I fail to understand as to why does Affco pretend to care on public platforms yet they are rendering nonsense service. The relevant statutory bodies need to intervene and discipline such conduct because for as long they are not held accountable for their disgusting service they will continue to torment vulnerable people. I was blacklisted on an account that was submitted late for cancellation in 2016 at Atkinson House by their land lord at their head office at Doornfontein. After confronting them I was given bad attitude by their so claimed customer service manager. I recently made a deposit towards settlement of the account with the reference that was provided by them. Now they claim that they cannot locate the money. The government needs to employ effective law enforcement measures because these ****** are ****ING people off their money and ruining their financial standings.

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Replies (4)
Afhco Property Management
Afhco Property Management's reply13 Nov 2018, 09:18
Official
Dear Loyiso, 
 
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. 
 
Your query/request has been escalated to department for further and urgent assistance and we will contact you with feedback before close of business today. 
 
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. 
 
Kind Regards 
Afhco Property Management
Afhco Property Management's reply13 Nov 2018, 14:07
Official
Dear Loyiso,

As per our telecommunication, we have requested our credit control department to confirm the details as requested and will be forwarded to your e-mail address.

Thanks  
Afhco Property Management
Afhco Property Management's reply13 Nov 2018, 16:33
Official
Dear Loyiso

Following our earlier telecommunication an SMS has been forwarded to your mobile number for the balance outstanding and closing of your account.

Thanks
Afhco Property Management
Afhco Property Management's reply15 Nov 2018, 09:59
Official
 Dear Loyiso

We confirm that the above matter has been resolved and feed back sent to your e-mail address.

Thanks