1 reviews | Active since Jan 2019
**** Service
This is the worst housing company in JHB. The Greatermans Building is the worst to stay in. The building is filthy, ******* on corridors and staircases literally look like dumping sites. Corridors are stuffy due to lack of ventilation and the place being over crowded. Up until this day im questioning the safety of this building. One of the units burned down last year no alarm went off to alarm the residents if the fire -doesn't even have smoke detectors or even sprinklers for that matter. Worst Customer service on earth!! they are ******!! They don't respect the customers right to provide them with a copy of their own lease agreement,, when you move out they charge u for their incapability to provide excellent service especially to loyal & well paying clients. I'm absolutely disgusted and ****ed off. They are charging me for damages that were there prior to me taking occupancy of the apartment, they were not even professional. I received a lousy sms saying I'm owing R1700 for paint job and broken sink which was to be charged on the previous tenant. Upon receiving this lousy sms i checked my emails hoping to atleast to get some formal communication explaining the charges imposed on me, there was nothing. I resorted to calling them to find out what i was being charged for. A day after this I get an sms saying my Acc is handed to debtors which followed up with a phone call. I explained the situation and i managed to successfully dispute this and had the charges evoked and now suddenly out of the blue im owing R2950 because of terms and conditions stipulated in my lease which until this day i still have not seen, where i was promised that it would be generated and sent to me. When i told them that i did not receive it up until, they said i had to follow up, even now after i moved out about 3months ago still haven't received. If you want peace of if mind, a safe home away from home with no alarming health and safety harzards. STAY FAR AWAY FROM AFCO.!RATES ARE CHEAP BUT IT'S NOT WORTH LOSING YOUR LIFE OR HAVE YOUR CREDIT MESSED UP BECAUSE OF THEIR INCONSISTENCIES. I'VE LEARNED THE HARD WAY, THEIR RATES ARE CHEAP AND SO IS THEIR SERVICE . IT'S NOT WORTH IT. If i could give them no stars at all i would they don't even deserve 1star..Thank me later
Your copy of lease agreement has since been forwarded to you this morning. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. your reference number : 180284 Kind Regards
Your copy of lease agreement has since been forwarded to you this morning. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. your reference number : 180284 Kind Regards
