Complaint

Absolutely bad service, i stay in Platinum Place and i have been staying there for almost 2 years now. I have ve been requesting for my TV to be connected since in January and even n now I still don't know if it works or it doesn't because I've never used it since it's still not connected. Then in March way before they announced lockdown i app**** for an internal transfer only to find out this month that my application was never submitted to head office. I then personally wwnt to head office to submit my documents and the service wasn't so great as they told me to submit it to the BM as he knows the process. I did that. And 3 days later i found out that my documents were still not sent to HO and i dropped them off. Only then my application was approved. Then i paid rent plus admin fee only to see people moving into the unit i paid for and i was told i need to choose another unit. As a paying tenant that pays rent on time i didn't expect such treatment and service. I am ready to move out...