1 reviews | Active since Nov 2018
******** company
They don't follow housing laws. The communication is horrible, disrespectful and they take their sweet attending to issues. As a property management company they are unfami**** with the housing act. I was without a ceiling for 2 weeks half the month I was not offered an alternative place to stay and according to the housing act that would mean that my rent should have been subsidised due to me being in an uninhabitable unit. Which has cause health and safety issues. this is the distasteful response I received
" Dear Tenant, We kindly wish to clarify that only the ceiling in one of the bedrooms required replacement, while the other bedroom was not being used and did not require any repairs.
We therefore respectfully confirm that, in terms of the lease agreement, the full rental for September 2026 remains payable. We appreciate the circumstances and understand any inconvenience that may have been experienced; however, the repairs to the affected bedroom do not alter the rental obligation for the month.
We trust that the above clarifies the position and kindly request that the full September 2026 rental be settled accordingly.
Thank you for your understanding and cooperation.
Kind regards,"
They don't know my living conditions to say this nonsense.
We hereby confirm that multiple responses have been provided to the complainant and that the issues raised have been duly escalated for further attention and appropriate action. All reasonable steps have been taken to address the complainant’s concerns and to provide the necessary assistance.
We hereby confirm that multiple responses have been provided to the complainant and that the issues raised have been duly escalated for further attention and appropriate action. All reasonable steps have been taken to address the complainant’s concerns and to provide the necessary assistance.
We hereby confirm that multiple responses have been provided in relation to the matters raised and that the relevant issues have been duly escalated for further consideration and appropriate action. We further confirm that all reasonable steps have been taken to address the concerns raised and that the necessary assistance has been provided in this regard.
We hereby confirm that multiple responses have been provided in relation to the matters raised and that the relevant issues have been duly escalated for further consideration and appropriate action. We further confirm that all reasonable steps have been taken to address the concerns raised and that the necessary assistance has been provided in this regard.