Communal Dish Signal - DSTV
<p>It's been 3weeks experiencing signal problems on some of the channels.I contacted DSTV people and was advised its not a problem from their side but from the building and it needs the installer of the Dish.I then phoned afhco offices for assistance and was told to talk to the caretaker for settings.The problem got worse now all the channels are not showing because of no signal at all.Caretaker confirmed there is signal problem and that he contacted the technician and apparently the technician was on his way to sort out the issue,but nothing happened we still have no signal and the caretaker is avoiding calls to give any feedback.</p>
Dear Tsakane
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query has been escalated to the portfolio and letting managers of your building for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 129020
Kind Regards
Dear Tsakane
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query has been escalated to the portfolio and letting managers of your building for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 129020
Kind Regards
Dear Tsakane
Following our previous communication.
Please urgently forward us your tear out slip with your reference number that you received after recording your Dstv issue in our register situated at security along with the date and time of the complaint for prompt assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Your reference number : 129020
Kind Regards
Dear Tsakane
Following our previous communication.
Please urgently forward us your tear out slip with your reference number that you received after recording your Dstv issue in our register situated at security along with the date and time of the complaint for prompt assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Your reference number : 129020
Kind Regards