.

I have never seen people that treat their customers in such a bad manner,I have been with the company for 3 years and 11 months.I reported a shower leakage it took them months to fix that when the rental statement came they over charged us yet it was their fault because I kept on reporting the matter at the end of the day I paid without complaining.For the past 2 months the rent is ridiculous I mean for a 1 bed I'm paying R5500 only to notice that for the month of September they charged me R496.00 for cold water and again for October it was still R496.00 meaning that they just estimate the readings how is that even possible??I then went to Afcho to get an clarity they said they will investigate and no feedback was provided,I had to send an email to the lady who assisted me when I lodged a complaint she then mentioned that there was a leakage that's why the water amount is high but I'm the one who stay in the apartment and there is no leakage at the moment since May why am I being charged for that?Today I wanted to recharge electricity only to find out that Afcho blocked my metre number now I'm in the dark and the offices will only open Monday ,I have been patient because the place is literally close to everything that's why I did not want to move out but I see that I have over stayed my welcome.I am highly disappointed in this company I wish they they do better Shem.