Bullies and bad customer service

Unit f303 however I want to know what will happen because my food is rotten, the house stinks... I cannot always be fighting with Afhco about the same thing, you guys don't know TCF I called ur office no one answered, sent Bongani a message a clearly told me he can't assit me, why didn't you send me an sms like you always do when I'm in areas, this has gone to far its time one seeks legal advice because you can never know with Afcho I'm really disappointed and livid

I have been waiting for hours to be contacted still nothing, where is the TCF Afhco like really my food is rotten and you just dont care like what's wrong contact me on ***

Which feedback you take hours just to assit with a serious query, however I'm still waiting for the meters to be unblocked because I cannot spend another night in the dark and with rotten food so please do learn how TCF works and stop being in competent please

So I called Afcho after holding for 45 minutes just to get a customer service consultant and I'm told I'm in areas which I never received an sms or letter I spoke to some Guy by the name of Itumeleng who was very rude and told me that there is nothing they can do to assit me in this matter as I had to wait also for the credit controller by the name of Mbali who refused to speak to me as I told them to add the outstanding amount on this month's Rents they declined it without willing to assit my problem is that they never communicated with me in any way and now I'm left to suffer while they just sit and become rude to their clients

It has been a rough week for some of us because we are dealing with bullies so yesterday I was sent an email that stated that I'm in areas for a certain amount however I called the customer service and requested to speak to the credit controller in charge I had to hold for good 15 minutes and itumeleng ended up telling me that the so called credit controller is busy however my meters won't be unblocked I have to pay the amount that I'm in areas with, so I told the consultant that can they kindly add it on to this month's rent I'll pay it on Thursday they refused and told me no, to my surprise I never miss payments or give this people trouble however the most bad thing about this is that it's black people doing it to another black person and also the lack of TCF my biggest worry is that Thursday is lock down I want to know what will happen since the meters are still blocked and thats when I'll pay the rent, however I'm very disappointed with this company maybe it should shut down because they don't know how to treat people

Afhco really takes us for a joke I paid the outstanding amount no response whatsoever, that time we haven't had electricity for full two days at the complex however the houses surrounding us have electricity we have spoiled food in the house my question is afhco going to rembuise us as they can't even give us valid reasons on why we don't have electricity, and I'd also want to know if my meter is unblocked