Building/Maintenance Queries deliberately not being attended to

If I could rate a negative star, I would. The 1 star is just so I can post this review.

I am a victim of bullying tactics whilst I am not getting any assistance with maintenance queries. Afhco owns the building therefore when we have problems their incompetence and lack of action on issues raised is just not fair, you report an issue and nothing happens, I had to short pay my rent by about R500 so that I can get their attention. The attention I got is not what I expected, instead of asking what the problem is, I receive threatening letters, sms's and emails. These people need to know that it's not a monetary issue that I have, but with them not coming to the party and assisting their tenants.

I formally reported in Jan 2019, Apr 2019, Jun 2019 and recently 09/08/2019 that the plugs in my bedrooms are not working - the other plug has electrical wires hanging from the wall; which is a health/dangerous hazard on it's own. The building manager Khaya came to my unit and saw this faults and confirmed that the construction and finishing wasn't done properly as plugs will need to be changed. Till this day 28/08/2019 I have not been contacted to arrange repairs that are due, instead I receive threatening sms's, emails and hand delivered letters.

This is totally unacceptable and unfair, I pay my rent in full on time but it takes Afhco months to even acknowledge my problems and promise to help but nothing happens.

Please help me, who can I escalate this unfairness to and please I will pay any fees for anyone who can help me take these bullies on.