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polello.mosupyoe polello.mosupyoe
1 reviews | Active since Jul 2016
19 Sept 2020, 12:10
Bad Treatment towards TENANTS
The rental agency cut off my electricity due to R1200 worth of arrears for refuse removal. Been trying to get assistance with no luck and everyone has been promising to callback. They can apparently only help on Monday, entired weekend with no electricity.
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Replies (3)
Afhco Property Management's replyOfficial
19 Sept 2020, 12:44Good day Polello,
Thank you for bringing the matter to our attention.
Please provide your building name and unit number so we can appropriately escalate your query for further assistance.
Kind Regards,
Thank you for bringing the matter to our attention.
Please provide your building name and unit number so we can appropriately escalate your query for further assistance.
Kind Regards,
Afhco Property Management's reply19 Sept 2020, 12:44
Official
Good day Polello,
Thank you for bringing the matter to our attention.
Please provide your building name and unit number so we can appropriately escalate your query for further assistance.
Kind Regards,
Thank you for bringing the matter to our attention.
Please provide your building name and unit number so we can appropriately escalate your query for further assistance.
Kind Regards,
pp
polello.mosupyoe polello.mosupyoe's updateReviewer Update
20 Sept 2020, 12:29Unit 88 - Northgate Heights. Stuff in the fridge getting rotten since Friday and can't cook for my kids, I am being told I can only be assisted on Monday. No call to find out if I could pay or make an arrangement and they just decided to cut.
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polello.mosupyoe polello.mosupyoe's update20 Sept 2020, 12:29
Reviewer Update
Unit 88 - Northgate Heights. Stuff in the fridge getting rotten since Friday and can't cook for my kids, I am being told I can only be assisted on Monday. No call to find out if I could pay or make an arrangement and they just decided to cut.
Afhco Property Management's replyOfficial
21 Sept 2020, 09:51Our records indicate that your query has been appropriately escalated to our credit control department for urgent assistance. Your query should be resolved shortly.
Afhco Property Management's reply21 Sept 2020, 09:51
Official
Our records indicate that your query has been appropriately escalated to our credit control department for urgent assistance. Your query should be resolved shortly.