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mojalefa M

1 reviews | Active since Dec 2014

10 Oct 2015, 07:39

Bad Treatment

The rules of the building says No excessive noise and No parties allowed but twice I reported my neighbour flat number 1019 they were having a party playing music so loud that even the walls were shaking,the night shift security supervisor just wrote the flat number on a piece of paper and promised to go check but the party went on until the morning,yesterday I went to report the same unit number because they host parties every weekend and the same security supervisor did nothing and when l told him that I will report him to Afcho Head Office him and his colleagues just laughed and when I asked for his name because he was not wearing a name badge he said I must just tell them is the \Supervisor"he even went on to say there's nothing they can do at Afcho Office"

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Replies (1)
Afhco Property Management
Afhco Property Management's reply10 Oct 2015, 08:40
Official
Hello thofolax,

Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Your request has been escalated to the area manager of your building for further and urgent assistance and will contact you with feedback.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 89039

Kind Regards