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mikateko M

1 reviews | Active since Jan 2019

18 Jul 2020, 08:56

Bad service

I have been waiting for my deposit money it's been 18 days now en you said you will give me my deposit after 7 days when Will I get my deposit

0
Replies (5)
Afhco Property Management
Afhco Property Management's reply18 Jul 2020, 09:22
Official
Good day Mikateko M, 

Thank you for your communication. 

Please provide us with your unit number and building name so we are able to urgently assist you . 

Kind Regards
mM
mikateko M's update18 Jul 2020, 09:23
Reviewer Update
503 legae house
Afhco Property Management
Afhco Property Management's reply18 Jul 2020, 09:56
Official
Good day Mikateko M,
 
We sincerely apologise for the delay exacerbated by the backlog as a result of the lockdown and working hard to expedite all administrative functions, including deposit refunds where applicable. 
 
You will be provided with feedback within the next 48 hours as to the status of your query.
 
Thanks. 
mM
mikateko M's update18 Jul 2020, 10:01
Reviewer Update
Okay but you never send communication that there is backlog how was I suppose to know that cos you said 7, days 7 days has passed you should have communicated with me concerning that
Afhco Property Management
Afhco Property Management's reply18 Jul 2020, 10:32
Official
We confirm that we will provided with feedback within the next 48 hours.