mM
mikateko M
1 reviews | Active since Jan 2019
26 Nov 2019, 12:54
Bad service
Bad service ever when you complain you need to wait forever to be assisted I complained about notice in the corridor every now en then even at around 23:00 at night.... It's been long complaining about this I decided to stay here at legae house thinking the is a peace of mind but never its even worse some parents let their kids play at the corridor but no one does anything about it...
Helpful (0)
Replies (5)0
Replies (5)
Afhco Property Management's replyOfficial
26 Nov 2019, 13:03Dear Mikateko M,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
The query has been appropriately escalated and receiving urgent attention. You will be provided with feedback within 48 working hours.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards
Afhco Property Management's reply26 Nov 2019, 13:03
Official
Dear Mikateko M,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
The query has been appropriately escalated and receiving urgent attention. You will be provided with feedback within 48 working hours.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards
mM
mikateko M's updateReviewer Update
27 Nov 2019, 13:49This is getting worse every ****** day last night my neighbor was making noise had to wake up at 2:40 am to go to the security to report since the intercom is not working... Security did nothing about that those people continued making noise until 03:30 am will I ever get help as I said what Happend to securities patrolling at night to control the noise or since having one security is a probl3 why not place to securities to work together ????
mM
mikateko M's update27 Nov 2019, 13:49
Reviewer Update
This is getting worse every ****** day last night my neighbor was making noise had to wake up at 2:40 am to go to the security to report since the intercom is not working... Security did nothing about that those people continued making noise until 03:30 am will I ever get help as I said what Happend to securities patrolling at night to control the noise or since having one security is a probl3 why not place to securities to work together ????
Afhco Property Management's replyOfficial
27 Nov 2019, 14:10Good day Mikateko
We confirm that the matter was communicated with the building manager to address the issue accordingly.
Kindly advise your e-mail address, contact details for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us on our customer services e-mail address or telephonically.
Thanks
We confirm that the matter was communicated with the building manager to address the issue accordingly.
Kindly advise your e-mail address, contact details for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us on our customer services e-mail address or telephonically.
Thanks
Afhco Property Management's reply27 Nov 2019, 14:10
Official
Good day Mikateko
We confirm that the matter was communicated with the building manager to address the issue accordingly.
Kindly advise your e-mail address, contact details for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us on our customer services e-mail address or telephonically.
Thanks
We confirm that the matter was communicated with the building manager to address the issue accordingly.
Kindly advise your e-mail address, contact details for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us on our customer services e-mail address or telephonically.
Thanks
mM
mikateko M's updateReviewer Update
27 Nov 2019, 14:12***
mM
mikateko M's update27 Nov 2019, 14:12
Reviewer Update
***
Afhco Property Management's replyOfficial
27 Nov 2019, 14:43Afternoon Mikateko
Please note that we have since addressed the issues as previously advise.
You are more than welcome to forward the information of the actual perpetrators to our customer services e-mail address or telephonically in order to protect your identity from this platform.
We as a company do treat such matters privately and yet at the same time deal accordingly with perpetrators.
Thanks.
Please note that we have since addressed the issues as previously advise.
You are more than welcome to forward the information of the actual perpetrators to our customer services e-mail address or telephonically in order to protect your identity from this platform.
We as a company do treat such matters privately and yet at the same time deal accordingly with perpetrators.
Thanks.
Afhco Property Management's reply27 Nov 2019, 14:43
Official
Afternoon Mikateko
Please note that we have since addressed the issues as previously advise.
You are more than welcome to forward the information of the actual perpetrators to our customer services e-mail address or telephonically in order to protect your identity from this platform.
We as a company do treat such matters privately and yet at the same time deal accordingly with perpetrators.
Thanks.
Please note that we have since addressed the issues as previously advise.
You are more than welcome to forward the information of the actual perpetrators to our customer services e-mail address or telephonically in order to protect your identity from this platform.
We as a company do treat such matters privately and yet at the same time deal accordingly with perpetrators.
Thanks.