OM
Otshepeng M
1 reviews | Active since Apr 2019
08 Aug 2019, 09:18
BAD SERVICE
Like I really don't understand your understanding of customer service coz I'm really annoyed right now.. why is it that as tenants we have keep running after you as headless chickens??
I wrote a review here last week, on top of that I went to your offices regarding my water bill which is ridiculous. How long am I supposed to wait for AFCHO to attend to their tenants queries?
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Replies (2)0
Replies (2)
Afhco Property Management's replyOfficial
08 Aug 2019, 10:12 Dear Otshepeng, Our utilities queries turn around time is seven to 14 working days. The query is being urgently attended to by our utilities department and is receiving highest attention, we will give you feed back within once received. Should you need any further assistance or require any additional information, do not hesitate to contact our customer services call center or by e-mail.
Kind Regards
Kind Regards
Best regards,
Afhco Property Management's reply08 Aug 2019, 10:12
Official
Dear Otshepeng, Our utilities queries turn around time is seven to 14 working days. The query is being urgently attended to by our utilities department and is receiving highest attention, we will give you feed back within once received. Should you need any further assistance or require any additional information, do not hesitate to contact our customer services call center or by e-mail.
Kind Regards
Kind Regards
Best regards,
Afhco Property Management's replyOfficial
15 Aug 2019, 15:44Afternoon Otshepeng,
After a thorough investigation we confirm that there were no leaks found,audible or visible, hence the charges as per your usage.
A breakdown of the charges is available on request from our customer services department.
Thanks.
After a thorough investigation we confirm that there were no leaks found,audible or visible, hence the charges as per your usage.
A breakdown of the charges is available on request from our customer services department.
Thanks.
Best regards,
Afhco Property Management's reply15 Aug 2019, 15:44
Official
Afternoon Otshepeng,
After a thorough investigation we confirm that there were no leaks found,audible or visible, hence the charges as per your usage.
A breakdown of the charges is available on request from our customer services department.
Thanks.
After a thorough investigation we confirm that there were no leaks found,audible or visible, hence the charges as per your usage.
A breakdown of the charges is available on request from our customer services department.
Thanks.
Best regards,