rR
rudzani R

1 reviews | Active since Nov 2018

09 Nov 2018, 11:49

Bad service

i am a ternate at Newgate, I've been waiting for afhco to comeback to me regarding my cancellation of lease since the 2 of November, I call them but they keep transferring me to different ext. but nobody is answering. Please get back to me immediately. unit number :0516 building name :newgate

0
Replies (2)
Afhco Property Management
Afhco Property Management's reply09 Nov 2018, 13:29
Official
 Dear Rudzani,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  We confirm receipt of your notive to vacate the premisses on the 30th November 2018.

We further confirm that your Afhco account have since been closed for the vacating date of  30th November 2018. 

 You are required to vacate the unit by no later than 12:00 on 30 November 2018 in terms of notice to cancel the lease agreement as completed by you.  Please ensure the Building Manager completes a snag (check) move out list in your presence prior to departing to record the condition of the unit, including any defects that may exist. Failure to do will result in delays in refunding your deposit (Applicable only if you qualify for a deposit refund).  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  reference number: 176649   Kind Regards 
Afhco Property Management
Afhco Property Management's reply09 Nov 2018, 13:30
Official
 Dear Rudzani,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  We confirm receipt of your notive to vacate the premisses on the 30th November 2018.

We further confirm that your Afhco account have since been closed for the vacating date of  30th November 2018. 

 You are required to vacate the unit by no later than 12:00 on 30 November 2018 in terms of notice to cancel the lease agreement as completed by you.  Please ensure the Building Manager completes a snag (check) move out list in your presence prior to departing to record the condition of the unit, including any defects that may exist. Failure to do will result in delays in refunding your deposit (Applicable only if you qualify for a deposit refund).  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  reference number: 176649   Kind Regards