JN
Jabulani N

1 reviews | Active since Jul 2019

10 Jul 2019, 09:36

Bad, ****py and unprofessional service

I was staying at one of the place managed by the Afhco which is Golf Park and Been waiting for my deposit for over 2 months now. When I call i keep getting different excuses. If I was the one giving excuses they would've taken measures against me, why can't they be professional. All i need is my deposit back, I can't keep running behind them just for that.

0
Replies (5)
Afhco Property Management
Afhco Property Management's reply10 Jul 2019, 10:00
Official
Dear Jabulani

Please urgently forward your unit number for further and urgent assistance.

Thanks.
Afhco Property Management
Afhco Property Management's reply12 Jul 2019, 13:30
Official
 Dear Jabulani  This is a follow up regarding your query which has since been sorted out.  Please advise if we can be of any further assistance or you can review your status as resolved.  Kind Regards, 
JN
Jabulani N's update12 Jul 2019, 16:13
Reviewer Update
The unit number is E309. The issue hasn't been resolved until I see the money in my account and I will only review the status as resolved when I see the money in my account.
Afhco Property Management
Afhco Property Management's reply12 Jul 2019, 16:34
Official
 Dear Jabulani,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Your query/request has been escalated to  the portfolio/area managers of the above mentioned building for further and urgent assistance and we will contact you with feedback within 7 working days.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
Afhco Property Management
Afhco Property Management's reply15 Jul 2019, 09:24
Official
 Dear Jabulani,  Following our previous communication.  We confirm that your deposit refund was paid on the 20th May 2019 to the below following details.

Skosana N M
Absa bank
Account number ending with 37.

You are more than welcone to follow up with lease holder: Skosana N M.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or ***.

Kind Regards