1 reviews | Active since Sept 2020
BAD CUSTOMER SERVICE, ACCUSED OF OWING THEM, I SENT ALL PROOF OF PAYMENTS AND STILL THEY CANT CLEAR MY NAME. I WILL NOT HAVE A BAD CREDIT RECORD BECAUSE OF *********** AFHCO EMPLOYEES
I HAVE NEVER EXPERIENCED SUCH HORRIBLE, TERRIBLE, NON-HUMAN AND BAD CUSTOMER SERVICE IN MY LIFE. I HAVE BEEN ACCUSED OF OWING R5300 SINCE MARCH , I'VE BEEN *****ING THE MATTER FOR THE PAST 5 MONTHS AND NOBODY IS COMING UP WITH A SOLUTION OR EXPLANATION OF HOW AM I OWING THAT AMOUNT WHEN I NEVER SKIPPED ANY PAYMENT. I HAVE SENT PROOF OF PAYMENTS OF ALL THE MONTHS, I WAS TOLD THE MATTER IS RESOLVED ONLY TO RECEIVE A LETTER OF DEMAND. WHAT THEY TELL YOU IS NOT WHAT THEIR LETTERS SAYS. I AM STILL WAITING FOR A CONFIRMATION EMAIL THAT STATES THAT I DO NOT OWE THEM A CENT EXCEPT FOR THE CURRENT MONTH'S RENT. I HAVE CALLED AND EMAILED I HAD ENOUGH THIS IS MY LAST ATTEMPT TO GET THROUGH TO AFHCO I WILL ESCALATE THE MATTER TO THE OMBUDSMAN AS I HAVE PROOF OF ALL THE EMAILS I'VE BEEN SENDING WITH NO LUCK. (Khosi, Noluthando, Thabo, Rebone) THOSE ARE THE CONSULTANTS THAT I NEVER EVER WANNA SPEAK TO AGAIN!!
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