mN
mutshekwa N

1 reviews | Active since Apr 2020

12 May 2020, 11:48

Bad customer service

I am getting sick and tired of AFCHO, I have not receive my deposit still. I dont know wat else to write to you .Please give me my money back. I will try and go to the police myb they will help . I moved out end of Feb till today you can not give me my money back or explain what can be the delay. all u keep saying is ur highly trained accountant is busy with it. My foot im feed up now.

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Replies (4)
mN
mutshekwa N's update12 May 2020, 11:58
Reviewer Update
I want my money back ..... I have nothing to eat and you guys a keeping my money ,Not even a single did i skip without paying you rent and my rent was always on time . and this is the what i get? and its even my money that i must beg you guys to give me back ????.
Afhco Property Management
Afhco Property Management's reply12 May 2020, 16:18
Official
Dear Mutshekwa,  
 
Thank you for bringing your query to our attention. 
 
We confirm that your deposit refund has been processed. It is just a delay due to working remotely because of the pandemic. We sincerely apologize for the inconvenience caused.
  
Kind Regards 
mN
mutshekwa N's update13 May 2020, 08:32
Reviewer Update
From Feb you have been processing it ? what nonsense is that. Will you be happy if one of you tenant tells you they are still processing the rental money you AFHCO must just be patient ? hell no. The fact that Njabulo **** to me and said i should expect my money some weeks back makes to not believe any lies you can even think of. I do not want to hear stories about your well trained accounted what what. I want my money end of stories.
Afhco Property Management
Afhco Property Management's reply13 May 2020, 09:52
Official
Dear Mutshekwa,  
 
Thank you for your continued communication an patience. 

As previously advised we confirm that your deposit refund has been processed. 
It is just a delay due to working remotely because of the pandemic. 

We sincerely apologize for the inconvenience caused.
  
Kind Regards